Sample order: 1-3 days after receipt of full payment.
Stock order: 3-7 days after receipt of full payment.
OEM order:about 20-30 days after receipt of deposit.
What is your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.
What is your terms of payment?
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.
What is your terms of delivery?
FOB, CFR, CIF, DDU.
Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
What is your sample policy?
We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.
Do you test all your goods before delivery?
Yes, we have 100% test before delivery
How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
How do I find the right charging cable for my vehicle?
Simple, select your electric car, van or motorbikes make and model on our websites home page and we'll show the right charging cable for your vehicle. You'll have a choice of two: a lead for connecting to an EV charge unit, or a portable charging cable (EVSE) for plugging into a domestic plug socket.
I need a longer cable than the sizes you offer.
We provide a range of cable lengths up to 10m. We can arrange special orders so please do contact us and we'll provide you with a price.
What charging cables will I get with my new car?
This will depend on the vehicle manufacturer. As standard most vehicles come with a portable domestic charger that you plug into a standard domestic plug socket. If however you've arranged through your car dealer to have a specialist charge point installed at home, then they're likely to only provide a plug to plug cable to connect to your new charge point. You might find that your new charge point only has a lead permantly attached to it, so you'll still need another cable for charging at public charge stations. Some dealers might give you both, others might give you nothing at all. They'll no doubt offer you an upgrade to purchase the leads you need, but these will be expensive. Compare prices on our website to see if you're getting a good deal.
Is it worth buying a spare cable?
It's up to you... we have lots of customers that have purchased additional cables, keeping one at work and home, or one at home and one in the boot for charging whilst out and about. We recommend you keep a portable domestic charger and a plug to plug cable in your vehicle. Then you can pull up to any public charging point or a friend house, or place of work and be able to charge your vehicle. We even supply a stylish carry case to keep your cables neat and tidy.
Why do cars and charging points have different inlets?
The Electric vehicle industry has adopted different types of connectors in different countries. Japan, China and Asian manufacturers generally use Type 1 (J1772), with Europe and America favouring Type 2(62196-2). So a European car using a Charge point in a European country will need a Type 2 to Type 2 lead. A Japanese car using a charge point in Europe will need a Type 1 to Type 2 Connector.
